HOW TO SPA

This is a time to relax, get your questions answered ahead of time.

Spa Botanica is a full service spa and salon offering a variety of high quality hair, nail, skin and body treatments provided by an outstanding team of licensed professionals. We pride ourselves in providing the ultimate spa experience. All guests are encouraged to arrive 30 minutes prior to their first appointment and take advantage of complimentary use of his and her steam rooms, relaxation lounge and refreshment bar amenities.

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TAKE $10 OFF YOUR FIRST VISIT

Available Monday – Friday on services valued over $75.  
Not to be used in conjunction with any other promotion. Please print and show offer at check in.

Everything You Need To Know

We look forward to having you as our guest

Just ask yourself: Is my primary goal relaxation, spending time with a loved one, stress reduction, or to address a specific skin condition such as dry skin, enlarged pores or fine wrinkles? Once you identify what you want to achieve through your visit, we can easily assist you in making recommendations. Email or call 479-845-3293 seven days a week and we’d be glad to answer any questions you have and assist you in planning a spa experience centered around your interests.
Make a spa appointment online or call 479-845-3293. To confirm your appointment, please have a valid credit card or gift card ready. In order to help our team exceed your expectations, please communicate any special requests, therapist gender preferences or medical conditions at the time of reservation.
Because your spa experience is reserved especially for you, we kindly ask for advance notice if you need to change the date or time of your reservation. Please provide 1 day’s notice for each service that needs to be changed. For example, if you have a couple’s massage scheduled that needs to be moved to another time or date, we ask that you contact Spa Botanica no later than 2 days prior to the original appointment date. If you reserved a spa package that includes four services, we ask that you call a minimum of four days prior to the original appointment date. No shows or changes made in less than the given time frame are subject to full payment via the gift card or credit card used to secure the reservation.
Yes, appointment reminders are offered by email and/or text messaging. Please communicate your preferences to the guest coordinator or contact us with your email address and cell phone number to register for text and email communications now. Appointment confirmations are provided as a courtesy and may not be available on occasion. Each guest is ultimately responsible for arriving to scheduled appointments.
In order to receive the “full spa experience,” please arrive 30 minutes prior to your first spa treatment. This will allow time to unwind as well as get robed, complete client paperwork and enjoy the steam room, relaxation lounge and refreshment bar amenities. To save time, you may download, print (double-sided please) and complete the New Guest Registration Form prior to your first visit (or when any significant change occurs in medical history) and present at check-in to immediately begin your spa experience.
Arriving late will simply limit the time for your treatment. Your treatment will end on time so the next guest will not be delayed. Payment for the full treatment time is expected. Should you arrive too late to receive your service, advance payment is required and you will be asked to reschedule for a later time or date.
Plush robes and slippers will be provided as well as a private locker for your personal belongings. You may bring a swimsuit to use in the steam room. However, swimsuits are not required. For facial and massage treatments, please disrobe to your level of comfort. If you are receiving a body treatment, please disrobe completely and use the provided robe and slippers. Disposable undergarments will be provided in the treatment room. Please note during all treatments, the body is fully draped except the portion of your body that is being treated. The utmost discretion will be used to ensure privacy at all times.
Shaving is not recommended prior to any body treatment, pedicure, or hair removal service. A minimum of 1/4 inch of hair growth is required for waxing. Men receiving facials should avoid shaving 4 hours prior to treatment.
In order to avoid disappointment, please notify the spa guest coordinator at the time of reservation if you are currently under a doctor’s care or have any special medical considerations. This includes but is not limited to recent surgery, allergies, high blood pressure, cold sores (for facials), fungal infections, pregnancy and cancer. Special health considerations should also be listed on the Guest Registration Form. Should you have a sudden illness, cold and/or fever within 24 hours of appointment date, please be considerate of our team and guests by calling prior to your appointment and stay home until you’re well.
Spa Botanica offers a variety of spa treatments for expectant moms. Skincare experts recommend a facial to address hormonal changes in your skin; a jet lag foot and leg treatment to ease soreness and swelling; as well as a pedicure to keep your feet looking good while you may not be able to care for them yourself! Prenatal massage is a great way to manage back pain and sleeplessness. For the safety of mom and baby, please note company policy prohibits our team from performing massage during the first trimester of pregnancy or during any high-risk pregnancy. Baths, body wraps and steam room usage are not permitted during any stage of pregnancy.
Spa Botanica offers select services for guests as young as 5 years old as long as they are continually accompanied by a parent or guardian and behave like ladies and gentlemen. Children younger than 16 are not allowed in the steam room or relaxation lounge and are not permitted in the spa unless receiving a treatment. Minors will be scheduled with a therapist of the same gender and are asked to bring a bathing suit to wear during massage treatments. A signed parental consent is required for all guests under age 18.
Gratuity is not required, but greatly appreciated. 15-20% gratuity is customary for service that meets or exceeds expectations.